Shipping policy
Thank you for shopping with WISDM COLLECTION. We are committed to delivering your order in a timely and reliable manner.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Time
Shipping times vary based on location:
- United States: 3–7 business days
- International Orders: 7–21 business days
Please note that shipping times are estimates and may vary due to carrier delays or customs processing.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Incorrect Address
Please ensure all shipping information is correct at checkout. WISDM COLLECTION is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is delayed or marked as delivered but not received, please contact the shipping carrier first. If you still need assistance, reach out to us at WISDMCOLLECTION@GMAIL.COM.
Customs & Duties (International Orders)
International customers are responsible for any customs fees, duties, or taxes required by their country.
Contact Us
For any shipping-related questions, please contact us at:
📧 WISDMCOLLECTION@gmail.com